Last updated: November 3, 2026
This Privacy Policy explains how Advanced Orthopaedics Associates, P.A. (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit https://www.aoaortho.com (the “Website”), contact us through it, or sign up to receive text messages from us. It also explains the choices and rights you have.
Information We Collect
Information You Provide
When you fill out a form, request a quote, appointment, or consultation, chat with us, sign up for text messages, or otherwise contact us through the Website, we collect the information you choose to give us. This may include:
- Your name, email address, phone number, and postal address.
- The content of your messages, form submissions, and requests.
- Reviews, feedback, or other comments you send us.
If you pay for products or services through the Website, your payment card details are collected and processed by our payment processor. We do not store full payment card numbers.
Information Collected Automatically
When you visit the Website, we and our service providers automatically collect certain information about your device and how you use the Website. This may include your IP address, browser type and version, device type, operating system, the pages you view, the time and length of your visit, the page that referred you, and your approximate location based on your IP address. We collect this information using cookies, pixels, and similar technologies, described below.
Information From Other Sources
We may receive information about you from service providers that help us operate the Website and our business, such as scheduling, communication, review, and advertising platforms.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests, and provide the products and services you ask for, including scheduling appointments.
- Communicate with you by email, phone, or text message, including reminders and updates and, where permitted, information about our products, services, and offers.
- Operate, maintain, secure, and improve the Website.
- Understand how visitors use the Website and measure the effectiveness of our advertising.
- Comply with legal obligations, resolve disputes, and enforce our Terms of Use.
- For any other purpose we describe to you when we collect the information, or with your consent.
How We Share Your Information
We may share your information with:
- Service providers that perform services on our behalf, such as website hosting and maintenance, customer communication and scheduling platforms, text message delivery, payment processing, analytics, and advertising. Service providers may use your information only to provide services to us.
- Legal and safety recipients, when we believe in good faith that disclosure is required by law, court order, or legal process, or is necessary to protect the rights, property, or safety of us, our customers, or others.
- A successor business, if we are involved in a merger, acquisition, financing, or sale of all or part of our business.
- Others with your consent or at your direction.
We do not sell your personal information for money. Some analytics and advertising technologies on the Website may be considered a “sale” of personal information, or “sharing” for targeted advertising, under certain state laws. See “Your Privacy Rights” below to opt out.
Cookies and Similar Technologies
Cookies are small files that a website stores on your device. We and our service providers use cookies, pixels, and similar technologies for the following purposes:
- Necessary: to make the Website work, keep it secure, and remember your privacy choices.
- Functional: to remember your preferences and provide features you request.
- Analytics: to understand how visitors use the Website so we can improve it. For example, we may use Google Analytics. To learn how Google uses this information, visit How Google uses information from sites or apps that use its services (opens in new tab).
- Advertising: to measure our advertising and show you relevant ads on other websites and social media platforms.
Most browsers let you block or delete cookies through their settings. If you block cookies, some parts of the Website may not work as intended. You can also opt out of personalized advertising from many companies at optout.aboutads.info (opens in new tab), and on mobile devices through your device’s advertising settings.
Some browsers offer a “Do Not Track” setting. Because there is no common standard for how websites should respond to it, the Website does not respond to Do Not Track signals.
Text Messaging
If you provide your phone number and agree to receive text messages from us, we may send you reminders, service updates, and other messages related to your relationship with us. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that help us deliver our services, such as customer service and message delivery. Text messaging opt-in data and consent will not be shared with any third parties.
Our full text messaging terms are in our Terms of Use.
Sensitive Information
Please do not send us sensitive information, such as health, financial account, or government identification details, through the Website’s forms or chat unless we ask you to. Protected health information we receive in providing care to you is governed by our HIPAA Notice of Privacy Practices.
Your Privacy Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- To know whether we process your personal information, and to access it.
- To correct inaccurate personal information.
- To delete your personal information.
- To receive a copy of your personal information in a portable format.
- To opt out of the sale of your personal information, its sharing or use for targeted advertising, and certain profiling.
- To limit or withdraw consent to our use of sensitive personal information.
- Not to be discriminated against for exercising any of these rights.
To exercise any of these rights, please contact us using our contact page. You can also opt out of marketing emails by using the unsubscribe link in any email we send.
We may need to verify your identity before we respond to a request, and we will ask only for the information we need to do so. You may use an authorized agent to make a request on your behalf; we may ask the agent for proof that you authorized them. We will respond within the time required by applicable law, which is generally 45 days.
If we decline to take action on your request, you may appeal our decision by contacting us through our contact page and telling us you are appealing. If you are not satisfied with the result of your appeal, you may contact your state Attorney General.
Opt-Out Preference Signals and Global Privacy Control (GPC)
We honor opt-out preference signals, including the Global Privacy Control (GPC). GPC is a setting you can turn on in certain browsers or browser extensions that automatically tells the websites you visit that you want to opt out of the sale or sharing of your personal information and of targeted (cross-context behavioral) advertising.
When you visit this website using a browser or device that sends a GPC signal, we treat that signal as a valid request to opt out of the sale or sharing of the personal information associated with that browser or device — automatically and in a frictionless manner. You do not need to take any further action, complete any form, or provide any additional information, and using GPC does not change how this website works for you or result in any fee or penalty. If you are logged in or otherwise identifiable to us, we also apply your opt-out to your account.
You can enable GPC by using a browser or extension that supports it. For a list of participating browsers and extensions, visit globalprivacycontrol.org (opens in new tab).
You can also review and change your privacy choices at any time using the "Your Privacy Choices" control on this website, which lets you opt out of analytics and marketing cookies and of the sale or sharing of your personal information for advertising. Because an opt-out preference signal applies to a specific browser or device, you may need to enable it on each browser and device you use.
Data Retention
We keep personal information only for as long as we need it for the purposes described in this Privacy Policy, including to meet our legal, accounting, and record-keeping obligations. When we no longer need it, we delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee its absolute security.
Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them. We do not knowingly sell or share the personal information of anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
The Website may link to websites and services we do not operate, such as social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
Visitors Outside the United States
The Website is intended for visitors in the United States. If you visit from another country, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above. Changes take effect when they are posted.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using our contact page.
You can also reach us by phone or by mail at:
Advanced Orthopaedics Associates, P.A. (East)9828 E Shannon Wds St
Suite 100
Wichita, KS 67226
(316) 631-1600